This interior design firm management platform enables efficient client communication and streamlined workflows with step-by-step wizards, customizable project flows, detailed questionnaires, and integrated payment and appointment booking, accessible on both computers and mobile devices.
- Web Application Development
- Web Development
- Communication System Integration
- App for Business
Enhancing Client Experience: A User-Friendly Portal for Interior Design Firms
With years of experience in full-service interior design, Molly and Dwaina founded Good Space Plans Online to make home design accessible to all. Their main challenge was an inefficient, outdated client portal that lacked the user-friendly experience they and their clients needed, especially on mobile devices.
Inefficient client communication & project flow
Lack of mobile-friendly accessibility for clients
Difficulty in gathering detailed client data
Customizable project flows
Comprehensive client questionnaires
Integrated payment and appointment booking
Building a Modernized Platform for Interior Designer Firms
After learning about Twelfth Dream and our track record of helping businesses with software solutions, Molly and Dwaina engaged our expertise to create a custom platform for their online interior design firm, allowing them to modernize client interactions, streamline daily operations, and scale effectively in a digital-first world.
Key Features
- 01 - Sharing Inspirational Designs
- 02 - Rooms and Goods Data Entry
- 03 - Role Management
- 04 - Timely Reminders
- 05 - Mobile-First Design
Development Journey
After thoroughly understanding the pain points of the platform’s three main users—designers, clients, and concierges—we designed and launched the first version of the web application in 8.5 months, ensuring it was fully functional, as a partial launch was not feasible. The second version, released 2.5 months later, included feature enhancements. Additionally, we revamped their website.
Technologies Used
For this project, we leveraged a robust stack of modern technologies to ensure high performance, scalability, and user-friendly experience across web and mobile platforms.
Streamlining Interior Design Management
The custom software platform centralized all project data, eliminating lost information in emails and streamlining workflows. This investment became a valuable asset, boosting operations, client satisfaction, and generating more qualified leads.
Client Testimonial
They exceeded all expectations, are great with communication throughout the project and truly took the time to get to know us. Know our vision for our software, create a plan to get that made and build something that we can always keep developing on.
Molly Sprague
Director Of Operations
Why It Works
01 - Enhanced Workflow Efficiency
- Customizable steps for each client
- Streamlined client-designer interactions
02 - Centralized Project Management
- All project data in one place
- Eliminates information lost in emails
03 - Seamless User Experience
- Accessible on both desktop and mobile devices
- Optimized client intake form
